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The Check-In Module allocates check-in desks to departing flights.
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Operational Characteristics
The Check-In Module considers operational requirements and characteristics such as:
- Mandatory desks for individual airlines
- Landside Common, Dedicated and airside Transfer desks
- Desk preferences for particular flights
- Passenger arrival profiles by class and time
- Expansion strategies for airlines/handlers (such as how the desks available should expand as passenger check-in peaks)
- Handler and carrier preferences for aisles and desks
Benefits Include
- Dynamic allocation of check-in desks to meet changing requirements
- Maximized usage of desks in greatest demand
- Day to day consistency for improved operational efficiency
- Improved carrier and customer satisfaction resulting in increased business opportunities and ultimately increased revenue
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